We love free stuff just as much as the next guy, thats why we offer FREE SHIPPING WORLDWIDE.
PROCESSING TIMES:
Orders are processed within 2-4 business days. Some exceptions may apply during busy periods such as holidays and promotions. You will be notified via email once your order has been dispatched along with tracking details. Furniture items and some made-to-order items may require a longer processing time, please contact us to inquire about potential lead times on furniture.
SHIPPING TIMES:
Orders are expected to arrive within 7-21 business days, depending on your location. For large or bulky items, please expect a 6 - 8 week delivery time after order confirmation, this includes our larger table lamps and furniture.
We do everything we can to get your order to you within the estimated timeframe, however in some instances homewares and furniture items are made to order or slower freight services are utilised for large items, leading to longer shipping times. To account for this we ask customers to please allow up to 12 weeks for large items.
US homewares orders are expected to arrive sooner as we ship all our homewares from one of our global partners.
TENCEL™ bedding orders are dispatched from within Australia and will arrive to our Australia and New Zealand customers sooner than the rest of the world.
If you are unsure about the estimated shipping time for an item, please contact us via the chat box at the bottom of the screen.
Multiple item orders may ship separately, if you notice this with your order, do not fret, this is normal and all your pieces are coming. Our inventory is held in more than one location, this means that in some instances items will have to be sent from separate warehouses.
For multi-piece orders, each parcel will have a tracking number.
Please note: There may be further delays due to COVID-19, however we will do our best to keep you updated on the status of your delivery. There may also be further delays if your package is being held in customs. Cost of product and shipping does not include local duties or taxes that may be applicable in your country; customers are liable for any extra charges. Please refer to your local customs website for information about duties and taxes.
For shipping inquiries please contact us here.
